RISKWISE
Support
Start with the route that matches the issue you need help with.
Trouble signing in
Use Forgot your password on the sign-in page. For an expired invitation, locked organisation or missing account, contact your organisation’s administrator.
A case needs attention
Sign in and open the case to check its status and any missing evidence. Use Messages within your permitted audience, or ask your manager or supervisor to involve Riskwise support.
What to include
Provide the case reference, the step you were attempting and the error message. Keep identity documents and detailed findings in the protected case record rather than copying them into a general support message.
An access or privacy concern
Contact your organisation’s administrator or authorised support contact. For a case-specific erasure review, use the Erasure review link on the case.